⚡Introducing ChatFlow, your Shopify live chat companion

The modern live chat platformfor your Shopify store

Transform your customer support with ChatFlow's seamless live chat integration for Shopify. Get AI-assisted conversations, automated setup, multi-agent support, and powerful analytics—all in one platform. Start chatting with customers in under 5 minutes with zero technical knowledge required. Perfect for merchants who want enterprise-grade live chat without the complexity.

4.8+ ratingon Shopify App Store
Everything you needtrusted by thousands of teams
ChatFlow conversation view inside your Shopify store

Trusted by leading brands worldwide

Shopify
Stripe
Amazon
Google
Microsoft
Meta
Apple
Netflix
Shopify
Stripe
Amazon
Google
Microsoft
Meta
Apple
Netflix
How it works

Get started in 4 simple steps

From installation to your first live conversation in under five minutes—no code, no complex setup, just plug-and-play. ChatFlow handles everything automatically so you can focus on what matters: helping your customers. Our streamlined process ensures you're up and running faster than any other live chat solution on Shopify.

Step 01

Install from Shopify

Add ChatFlow to your store from the Shopify App Store. Takes 30 seconds.

Step 02

Automatic Configuration

ChatFlow creates your support account, inbox, and primary agent automatically.

Step 03

Enable Widget

Activate the chat widget in your theme with one click. Customize colors and settings.

Step 04

Start Chatting

Login to the support dashboard or mobile app and start responding to customer messages.

Features

Everything You Need forCustomer Support

Powerful features built specifically for Shopify merchants who want to deliver exceptional customer experiences. From automated setup to advanced analytics, ChatFlow provides all the tools you need to scale your support operations efficiently and effectively.

Automated Setup

Support account, inbox, and agents created automatically. No manual configuration needed.

Multi-Agent Support

Create unlimited support agents with auto-generated credentials and SSO login links.

Theme Integration

App embed block automatically adds chat widget to your storefront. One-click activation.

Complete Customization

Brand colors, greetings, working hours, CSAT surveys, and conversation settings.

Mobile Apps

iOS and Android app support with step-by-step setup guide and credential management.

Dashboard Overview

Monitor integration status, agent counts, widget activity, and quick access to all features.

Everything you need in one place

Enterprise-GradeLive Chat Platform

ChatFlow seamlessly integrates a powerful customer engagement platform trusted by thousands of businesses worldwide. Get enterprise-level features without enterprise-level complexity or cost. Our system powers your customer conversations with reliability, scalability, and complete customization options that grow with your business.

Live Chat

Real-time messaging with customers directly on your storefront

Widget Customization

Brand colors, position, greetings, and complete visual customization

Mobile Setup

iOS and Android apps with push notifications and offline support

User Management

Multi-agent support with roles, permissions, and team collaboration

Live Chat Support
Your Shopify Store
Online

Hi! I need help with my recent order. When will it arrive?

2:34 PM

Hello! I'd be happy to help you track your order. Can you please provide your order number?

2:35 PM

Sure! It's #SO-2024-001234

2:36 PM
Testimonials

Loved by Shopify Merchants

See what our customers are saying about ChatFlow. Join hundreds of successful Shopify merchants who have transformed their customer support with our platform. Real stories from real businesses that have improved their customer satisfaction and response times.

ChatFlow made it incredibly easy to add live chat to our Shopify store. The automated setup saved us hours of configuration time, and our customers love being able to get instant support.

SJ
Sarah Johnson
Founder & CEO
StyleCo

The multi-agent support feature is a game-changer. Our team can now handle customer inquiries efficiently, and the mobile app keeps us connected even when we're away from the desk.

MC
Michael Chen
Operations Manager
TechGadgets

Setting up ChatFlow took less than 5 minutes, and the customization options let us match our brand perfectly. Our customer satisfaction scores have improved significantly since implementing it.

ER
Emily Rodriguez
Customer Success Lead
FashionHub

Trusted by Shopify Merchants Worldwide

500+
•
Active Stores
•
98%
•
Satisfaction Rate
FAQ

Frequently AskedQuestions

Everything you need to know about ChatFlow. Find answers to common questions about installation, setup, features, pricing, and more. Can't find what you're looking for? Our support team is always ready to help.

ChatFlow automatically creates your support account, sets up an inbox, creates your first support agent, and provides a theme extension that adds the chat widget to your storefront. The entire process takes less than 5 minutes.
No technical knowledge required! ChatFlow handles all the configuration automatically. Just install the app, enable the widget in your theme, and you're ready to start chatting with customers.
Yes! You can create unlimited support agents from the ChatFlow dashboard. Each agent gets auto-generated credentials and SSO login links for quick access to your support dashboard.
Absolutely! You can customize the widget color to match your brand, set greeting messages, configure working hours, enable CSAT surveys, and much more from the widget settings page.
Yes! We provide iOS and Android apps for your support team. ChatFlow includes a mobile setup guide with credentials and download links to get your team started on mobile.
Your ChatFlow account and all conversation data remain intact even after uninstalling the app. You can continue accessing your dashboard directly or request data deletion by contacting support.
No limits! You can have unlimited conversations and messages. The only limitation is the number of support agents based on your subscription plan.
ChatFlow provides direct SSO login links in the dashboard. Click 'Login to Dashboard' and you'll be instantly logged in without needing to remember passwords.

Still have questions?

Our support team is here to help you get started

Contact Support
Join hundreds of Shopify merchants

Ready to Transform YourCustomer Support?

Install ChatFlow now and start chatting with your customers in under 5 minutes. No credit card required.

Free to install
5-minute setup
No credit card needed
5min
Average Setup
24/7
Support Available
100%
Automated